ZELO
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Privacy Policy

Last updated: January 4, 2026

1. Introduction

Welcome to Zelo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address, password, and any other information you choose to provide.
  • Profile Information: You may provide additional information such as your name, profile picture, and preferences.
  • Content: We collect the links, QR codes, and other content you create and manage through our Service.
  • Payment Information: When you make a purchase, our payment processors (Stripe and Apple) collect payment information. We do not store your full payment card details.

2.2 Automatically Collected Information

  • Usage Data: We collect information about how you use our Service, including pages visited, features used, and time spent.
  • Device Information: We collect device information such as device type, operating system, browser type, and device identifiers.
  • Analytics Data: We collect analytics data about link clicks, QR code scans, geographic location (country/city level), device types, and referral sources.
  • Log Data: Our servers automatically record information when you access our Service, including IP address, browser type, access times, and pages viewed.

2.3 Third-Party Authentication

If you choose to sign in with Google, we collect your email address and basic profile information from your Google account in accordance with Google's privacy policy.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your subscriptions
  • Send you service-related communications, including account updates and support responses
  • Analyze usage patterns and trends to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms of service
  • Personalize your experience and provide relevant content

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Supabase: For database and authentication services
  • Stripe: For payment processing
  • Apple: For in-app purchase processing
  • Netlify: For hosting and infrastructure

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure payment processing through certified providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can access and update your account information through your account settings
  • Deletion: You can request deletion of your account and associated data by contacting us
  • Data Export: You can export your data, including links and analytics, through your account dashboard
  • Opt-Out: You can opt out of marketing communications by unsubscribing from our emails
  • Cookie Preferences: You can manage cookie preferences through your browser settings

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: